With SmartWork we have developed a specific approach in collaboration with Eneco. Initiating the project including scheduling appointments, drafting and sending letters to customers and setting up an online portal on which Eneco customers can move their appointments themselves.
The corporate identity of Eneco is reflected in the online portal, the written communication and the automatic e-mails. In addition, we have configured our SmartWork application to Eneco's processes. Every working day we deliver the data from the previous working day to Eneco.